Security & Workforce
We build and maintain mission-critical mobile apps for security workforce management. When your app goes down, guards can't work and revenue stops. We make sure that doesn't happen.
Guard-facing mobile apps are uniquely demanding. They run 24/7, in harsh conditions, on varied devices, with unreliable connectivity.
Security workforce apps fail differently than consumer apps. The consequences are immediate and financial:
We specialize in the exact problems that plague security mobile apps:
How we resolved revenue-impacting mobile issues affecting thousands of security guards across North America.
Trackforce is one of the largest physical security workforce management platforms in the world. Their TracTik mobile app is used daily by thousands of guards for shift management, patrol tracking, incident reporting, and real-time communication with dispatch.
We were brought in to resolve critical, revenue-impacting stability issues. Guards couldn't complete shifts, incident reports were being lost, and crash rates were affecting client retention.
Our engineers embedded directly into the Trackforce engineering team. Same repo, same standups, same sprint cadence. We diagnosed root causes at the native layer, implemented fixes, and drove crash-free rates back up to production standards.
Measurable impact from our engagement with Trackforce.
These are the problems that generic mobile developers struggle with, and that we've already conquered.
Guards work long shifts and can't charge mid-patrol. We optimize background services, GPS polling frequency, and sync intervals to maximize battery life without sacrificing data accuracy.
Parking garages, basements, and rural sites have no signal. Our offline-first architecture queues all actions locally and syncs transparently when connectivity returns.
Guards often carry employer-issued budget Android phones. We test on low-RAM, older-OS devices and optimize memory usage, background process limits, and storage management.
Checkpoint verification requires accurate geofencing. We tune GPS provider selection, implement Wi-Fi/cell tower fallback, and handle GPS drift with intelligent smoothing.
Guards need instant push notifications for dispatch changes, emergency alerts, and shift reassignments. We implement reliable push delivery with acknowledgment tracking.
Security operations require tamper-proof logs. We implement GPS-stamped activity records, signed local event chains, and audit-ready data export for client reporting.
Whether you need a new app built or an existing one stabilized, here's our process.
We audit your crash reports, ANRs, user complaints, and support tickets. We identify root causes and prioritize by revenue impact.
Our engineers join your existing team. Same repo, same tools, same standups. No handoff friction. We ship from day one.
We resolve critical issues first, then systematically address the backlog. Each fix is tested against your guards' actual devices.
We add observability: crash monitoring, performance baselines, and alerting so issues are caught before guards report them.
Once stable, we build new features: improved offline sync, better GPS accuracy, reduced battery drain. Continuous improvement.
Deep mobile expertise tailored for the security workforce industry.
Kotlin and Swift development with full access to platform-specific APIs for GPS, background services, push notifications, and device sensors.
Local-first data storage with CRDT-based conflict resolution. All operations work without connectivity and sync seamlessly when back online.
Multi-provider location (GPS, Wi-Fi, cell), geofence management, patrol route tracking, and intelligent location sampling for battery efficiency.
Native crash analysis, ANR diagnosis, memory leak detection, startup optimization, and systematic regression prevention.
Long-running background tasks that survive Android's aggressive battery restrictions. Foreground services, WorkManager chains, and OS-specific workarounds.
FCM/APNs integration with delivery guarantees, priority channels for emergency dispatch, and fallback polling for unreliable push environments.
Yes, that's how we typically engage. We join your repo, understand your architecture, and start contributing immediately. No rewrite required. We've worked in legacy codebases, modern Kotlin/Swift projects, and everything in between.
Typically within 1-2 weeks. Our engineers are experienced at onboarding into existing teams quickly. We'll need repo access, crash reporting dashboards, and a point of contact on your engineering team.
Both. We often start with stabilization (crash fixes, performance issues) and then transition into feature development once the app is healthy. Fix the foundation, then build on it.
We work with both, though for security workforce apps we typically recommend native for maximum control over GPS, background services, and device-specific behavior. If you have an existing cross-platform app, we can still help.
Revenue impact. We look at which issues are causing the most guard-hours lost, the most support tickets, and the most client complaints. We fix what costs you money first, then work down from there.
Yes. We handle the full lifecycle including store submissions, review responses, and compliance requirements (background location justification, data privacy declarations, etc.).
Let's fix what's broken and build what's next. We'll audit your crash data and give you an honest assessment.
info@devsflow.ca